Which areas does The Art of Order cover?


The Art of Order currently provides Professional Organising, Personal Lifestyle Management & Housekeeping Services across Cheltenham and the Cotswolds.

Travel is included free of charge within a 20-mile radius of our GL52 postcode. After this, it will be charged at a rate of 45p/mile.

How does the professional organising process work?


Please book an initial free 30 minute in-home or Zoom consultation using the online booking form or by emailing info@theartoforder.co.uk

In the consultation, we will take a look around your home or office, and then discuss your requirements, goals and expectations. This will allow us to gain a better understanding of what you would like to achieve. We offer practical, sympathetic help to organise and transform your homes and workplace producing a personalised plan outlining the areas discussed. This will include any product suggestions, an estimate of time to complete the project, and associated costs. We work with a wide variety of contractors who are able to provide quotations for a number of home improvements to reconfigure spaces where necessary. Their fees and any liabilities are independent of our services.

Suitable dates will then be discussed, and a non-refundable £50 booking fee will be collected upon confirmation of our services.

How much does Professional Organising cost?


Professional Organising Services: Each job is tailored specifically to the client's requirements, and a personalised plan will be sent to you after your free consultation. Our hourly charge will never exceed £30 per hour, with a minimum charge of 3 hours. On average, it takes a day to edit, clean, and reorganise a standard room, and more if implementing new systems.

Vouchers

• Not valid in conjunction with any other special promotion.

• No credit or change will be given on the unused portion of the voucher.

• This voucher is non-refundable and cannot be exchanged for cash in part or full.

• Redeemable weekday working hours only.

• Vouchers are valid until twelve months from the date of purchase.

Please do not expect to redeem your voucher without first making a booking. You must contact info@theartoforder.co.uk, or contact 07791 789950 to book the next available organisation appointment. All vouchers should be booked before the expiry date. A voucher will be deemed invalid if it is out of date.

When are payments due and what forms of payment do you accept?

We accept cash and bank transfers. Payment is due upon invoice and before service is rendered.

What are the cancellation terms?


To ensure availability to all clients, we ask that you please provide notice of cancellation at least 48 hours prior to your appointment. For any appointments cancelled within 24 hours, a 50% cancellation fee will be applied. Any cancellations made after this time will not be subject to a refund or part thereof. Should you need to postpone and reschedule, we will do our best to accommodate your request and the booking deposit will be carried over.

Do I need to purchase new systems?

No. It is not always necessary to buy new systems. We can work with what you have. However, it is sometimes necessary to introduce new systems to help your life be orderly and organised.

Can you help me source new systems?


Yes, of course. We can source new systems for all spaces to suit a range of requirements and budgets. We have wide experience sourcing all household, office and organisational systems.

How long will organising take?

Timeframes differ from client to client, space to space. Our services mean that nothing is overlooked and everything is considered, this ensures that the systems we implement are more likely to be practical and easily maintained long-term. We will provide you with a personalised plan which will be based on the number of days/hours required to simplify and transform your space.

Can you take away/dispose of items?


Yes, we can take away/dispose of smaller items up to one car load. We do not dispose of large household/office items or white goods directly on behalf of clients. However, as part of our service, we can arrange for third party waste carriers or charity collections on your behalf. These contracts will be made between you and third parties, their fees and any liabilities are independent of our services.

Do I need to be present?

The only time you will need to be present is during the editing phase when we determine what stays and what goes. After that, you are free to stay nearby, or enjoy your day as you chose.

Will you force me to throw items away?

No. We don’t force you to part with items that you do not wish to. Our service supports you throughout the process and we do this with compassion and non-judgement.

Do clients need to clean and tidy first?


No, this is not necessary. It is beneficial for us to see the natural use and flow of a space prior to organising. This helps us to make the best assessment of an area and to implement functional solutions that work.

Will you take photos?


Photographs can be a helpful way to document the progress of an assignment however photos will only be taken with the strict permission of the client. Our booking form contains a photographic consent form.

Is The Art of Order insured & what records are kept?


We hold Public and Products Liability Indemnity Insurance up to the value of £5,000,000 with Royal Sun Alliance. We are registered with the Association of Professional Declutterers and Organisers (APDO), operate in line with the Information Commissioning Office and act with strict Confidentiality and Privacy at all times. Any details kept are purely for our records to allow us to carry out our job efficiently. This information will never be shared with outside parties. A copy of our Privacy Policy is available upon request and can sign Non-Disclosure Agreements as required.

Please email us at info@theartoforder.co.uk or use our contact form to get in touch with any further questions you may have.